Refund & Cancellation Policy

REFUND & CANCELLATION POLICY

Effective Date: June 8, 2025

At Trade Collectible, we aim to ensure your satisfaction with every purchase. This Refund & Cancellation Policy outlines the terms under which refunds and cancellations are processed.

1. Order Cancellation:

Once an order is placed, it is processed promptly. Therefore, we do not accept cancellations after the order has been confirmed.

2. Refund Eligibility:

Refunds are considered under the following conditions:

• *Defective Items:
  If you receive a defective item, please take a video before opening the package and contact us immediately with evidence and a receipt. This should be reported within two days of receiving the item.
• *Incorrect Items:
  : If you receive an item that does not match your order, please contact us immediately. This should be reported within two days of receiving the item.

3. Refund Process:

If a refund is approved, it will be processed back to the original payment method within 2 to 9 business days.

4. Undelivered Packages:

If a package is not delivered and is returned to us, a refund can be initiated, deducting the shipping and return shipping charges.